Warranty & Care
After-Sales Technical Support
A practical, responsive after-sales service designed specifically for international B2B clients — fast diagnosis, priority parts dispatch, and zero return hassles.
2-Year Direct Factory Warranty
Covers LED diodes, constant voltage drivers, and sensor control modules against functional defects during normal operating conditions.
Rapid Remote Diagnosis
Submit concise photos or video clips detailing the issue. Our engineering team responds within 12 hours with root-cause assessment.
Courier Express Part Replacements
Most field issues stem from individual power supplies or localized harness disconnections. We express-ship genuine replacement parts immediately.
No Tedious Cross-Border Returns
Returning hardware internationally is uneconomical and slow. Once confirmed, we credit or replace modules directly without demanding return freight.
Need Immediate After-Sales Assistance?
Please provide your order invoice number and relevant photos/videos to our technical support desk.
Contact Support Desk